Resetting PDA/smartphones

Submitted by Anonymous on

For some reasons, users may need to reset their smartphones.
This can be done by two different ways in OBM:

* **by OBM-UI**: OBM administrator has to delete the mobile device in the dedicated user page
* **by smartphone itself**: smartphone user has to modify the filter type (amount to synchronize) in the active sync account settings

Here is a list of smartphones which are known to be compatible with this operation:

| PDA/Smartphone | By OBM-UI | By smartphone |
| ----------- | --------- | -------------- |
| HTC HD Mini (Windows Mobile 6.5) | OK | OK |
| iPhone 4 (iOS 5.1.1) | OK | OK |
| New iPad (iOS 6.0.1) | OK | OK |
| Samsung GALAXY S (Android 2.3.4) | OK (need email application or device restart) | OK |
| Samsung GALAXY SII (Android 2.3.3) | OK (need email application or device restart) | OK |
| Samsung GALAXY SII (Android 4.0.3) | OK | OK |
| Samsung OMNIA 7 (Windows Phone 7.5) | OK | OK |
adidas Mutator